It’s likely your bet has been made void for one of the following reasons:
Your bet was placed when the market should have been closed, e.g. You place a bet on Team A to score goal number 2 after that goal had already been scored.
Obvious (palpable) errors
You placed a bet at an incorrect price.
You opened a new account after self excluding and placed bets within your exclusion period. All your transactions will be reversed regardless of profit/loss.
Bets on postponed football matches will be voided as soon as possible. Bets on other sporting events are usually voided if the game is postponed for longer than 24 hours. See individual sports rules for details.
We recommend checking your emails for more info on your void bet, if not we are here to help 24 hours a day 7 days a week. Get in touch anytime via Live Chat or Email by clicking the question mark in the bottom right of the web site, or you can now request a call back (In English Only) on the Contact Us page.