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Customer Support

Account Options

  • How do I create a Parimatch account?
  • Dormant Accounts
  • Account Closure
  • How do I close my account?
  • Service Interruptions
  • Parimatch - GEO Location Guide
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Complaints/Disputes

  • How can I escalate a betting dispute?
  • Complaints Procedure

FAQs

  • How do I disable push notifications?
  • Are there any charges to open an account?
  • Can I have more than one account with Parimatch?
  • How can I check if I already have an account?
  • Why can't I log in?
  • Is my Parimatch account secure?
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Announcements

  • Maintenance Notification
  • Terms and Conditions Privacy Notice Cookie Notice Fairness Safer Gambling Affiliates Contact Us
  • This website is operated by BV Gaming Limited (trading as “BetVictor”), a company registered in Gibraltar (company registration number 42734).
    BV Gaming Limited’s registered office is located at Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA and its trading office is located at Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA.
    BV Gaming Limited is licenced and regulated as an online gaming operator in: 1. Great Britain by the Gambling Commission of Great Britain under account number 39576
    2. Ireland, by the Revenue Commissioners under licence number 1010233; and 3. For users located in any other jurisdictions, in Gibraltar, licenced by the Government of Gibraltar under licence numbers 001 and 014 and regulated by the Gibraltar Gambling Commissioner.
    Live In-Play Information is for guidance only and can be subject to delays. Click here for more details. We may also require documents from you for your account verification before you can withdraw funds, please click here for more details.

    The National Gambling Helpline number (0808 8020 133)