Accepted Documents
We want your time with us as a customer to be as trouble free as possible. However, we have responsibilities under our UK gaming licence and GDPR to reduce the risk of fraud occurring on your account. If a customer plays with us beyond certain thresholds we may request copies of the below documentation to satisfy our responsible gaming and anti money laundering obligations. On rare occasions we may request a “selfie” with a corresponding photographic ID to be 100 per cent sure of identity.
Please find below a comprehensive list of documents which we may require.
Proof Of Identity:
- Passport
- Driving Licence
- National ID
- Provisional Driving Licences
- Military ID Card
- Citizen Card (UK Only)
Proof of Address:
- Bank Statement
- Benefit letters/ Universal Credit
- Bin/ Refuge Bill
- Broadband/ Media
- Building Society Statement
- Council or Housing Association Rent Card
- Credit Union Statement
- Driving Licence
- Gas and Electricity Bills
- Landline/ Internet Bill
- Letter from Banks
- Letter from Electoral Register
- Letter from Government department
- Letter from a Utility Provider
- TV Media Bill (Virgin, Sky TV)
- TV Licence
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